New Phone - How do I get old data

2018-08-28 13:49:01

Hi. I just received a replacement for my old Samsung Note 3 from AT&T. Trying to set up my Pro version on the new Note 5 and do not seem able to get my data & license. Please help ... Thank you in advance!


btw - the old phone is no longer working and therefore unable to get anything from it at all.

eric newcomb sr    2018-08-28 13:50:50

Hi Eric. Had you signed into cloud on the old phone, or taken a backup to Google Drive. If yes, then its really easy to download the data back onto your new phone.

mrigaen    2018-08-28 19:13:24